Expert Plumbing Solutions You Can Trust

Yes — emergency response is available in most service areas for issues that risk property damage or health, such as major leaks, burst pipes, sewer backups, or gas-suspected problems; response times vary by location and time of day.

Yes — technicians dispatched through the service are licensed where required, carry general liability insurance, and are background-checked; you can request proof of license and insurance before work begins.

Estimates are based on the problem type, parts, labor, permit needs, and travel; you will receive a preliminary estimate during the call and a detailed written estimate after any required inspection and diagnosis, before any work is started.

Common methods include cabling/snaking, mechanical augers, camera inspection, and hydro-jetting; hydro-jetting is recommended for heavy grease buildup, scale, or recurring clogs because it clears pipes more thoroughly than a snake, but a camera inspection is often used first to confirm suitability.

Signs of a slab leak include unexplained high water bills, hot spots on a floor, cracking or warping of flooring, the sound of running water when no fixtures are on, and low water pressure; professional leak detection tools such as electronic listening devices and pressure tests are used to locate hidden leaks before repairs.

Yes — technicians can diagnose, repair, replace, and install both tank-style and tankless water heaters, including sizing guidance, proper venting, required permits, and disposal of old units when applicable.

Keep heat on at a moderate level, open cabinet doors under sinks, insulate exposed pipes in unheated areas, let a slow drip run during extreme cold, and seal gaps where cold air can reach plumbing; if a pipe freezes, shut off the water supply and call a professional rather than trying to thaw with open flame.

Yes — for permit-required jobs such as full repipes, water heater replacements in many jurisdictions, substantial sewer work, or new plumbing installations, technicians will obtain necessary permits and perform work to local code standards.

Warranties vary by the specific parts manufacturer and the technician or contractor performing the work; you will be informed of any manufacturer warranties and any labor guarantees provided before work begins, and a written document summarizing warranties will be supplied upon request.